Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Nice complex , friendly staff
Probably the restaurant, I know it was being renovated during our stay but this wasn’t in the description when we booked ,
Dear Jeanette, Thank you for your feedback and for choosing our complex for your stay. We're glad to hear that you found our staff friendly and enjoyed your overall experience. We apologize for any inconvenience caused by the restaurant renovation. We strive to provide accurate and up-to-date information about our facilities, and we regret if this was not communicated clearly during the booking process. Your feedback will be taken into consideration for future improvements. We appreciate your understanding and hope that the other aspects of your stay met your expectations. If there is anything else we can assist you with, please let us know. We value your feedback and look forward to welcoming you back in the future. Best Regards,
Director General
Beds and pillows we great.
Pool side umbrella’s locking mechanism not working.I saw two blow into the kiddies pool.
Dear Howard, Thank you for your feedback and for choosing our complex for your stay. We're glad to hear that you found the beds and pillows comfortable. We apologize for the issue with the poolside umbrellas and their locking mechanism. Ensuring the safety and convenience of our guests is a top priority for us, and we appreciate you bringing this to our attention. We will address the issue and take the necessary steps to fix or replace the umbrellas to prevent any further incidents. We appreciate your feedback as it helps us identify areas for improvement. We strive to provide a safe and enjoyable experience for all our guests, and your input is valuable to us. If there is anything else we can assist you with, please don't hesitate to let us know. Best Regards,
Director General
Beds and pillows we great.
