Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
All the staff are friendly and can't do enough to help. Very clean and welcoming environment which will only be enhanced once the building works have been completed. Pool bar marked down only as it was a temporary hut that wasn't open as late.......back to full marks once the bar re-opens I would highly recommend staying here and I will definitely be back
Maybe have reception manned later so that evening arrivals can be welcomed. First time here we arrived at 10 pm and felt a bit stranded as it wasn't clear what we had to do. Second time wasn't as bad as we knew the procedure
Dear Steve, Thank you for your positive feedback and for highlighting the friendliness and helpfulness of our staff. We strive to create a welcoming and clean environment for all our guests, and we're glad to hear that you enjoyed your stay with us. We appreciate your understanding regarding the temporary pool bar during the building works. We are working hard to enhance our facilities and we are excited for the new and improved bar to be opened soon. We apologize for any inconvenience caused by the limited operating hours of the temporary hut. Thank you for your suggestion regarding the reception hours. We will take this into consideration and evaluate the possibility of extending the reception hours to accommodate evening arrivals more effectively. We look forward to welcoming you back for another enjoyable stay with us. If you have any further suggestions or requests, please feel free to let us know. Best Regards,
Director General
Location , price and staff
Location , price and staff
Bathroom was a little old and dated
Dear Leona, Thank you for your feedback and for highlighting the positive aspects of your stay, including the location, price, and our staff. We appreciate your comments. We understand your concerns about the bathroom being old and dated. We constantly strive to improve our accommodations and facilities, and we appreciate your feedback as it helps us identify areas for improvement. Your comments will be taken into consideration as we plan for future renovations and upgrades. We hope that despite this, you had an overall pleasant experience with us, and we look forward to welcoming you back in the future. If you have any other suggestions or feedback, please don't hesitate to let us know. Best Regards,
Director General
