LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

429

Total des affichages durent 12 mois

9,5/10 10

Mondial

Service Bar de la piscine

9,2

Nettoyage del'appartement

9,5

Service de réception

9,7

Qualité - Prix

9,4

This was our 7th stay and as always all staff were very hospitable complex always clean and cleaning staff are excellent says alot when we are repeat customers thanks so much and we hope to see you all in the near future.

In the summer months More entertainment at the pool or bar during the day and evenings bring back pool bingo this was a delight for our family years ago.

9,3

Bridgie Gallagher

  • Ireland
  • Enregistrement: 2023-06-19
  • Check-Out: 2023-06-29

Dear Bridgie, Thank you so much for taking the time to share your experience with us at Bitacora Apartments! We are absolutely thrilled to hear that you enjoyed your 7th stay with us and that our staff's hospitality and the cleanliness of the complex made your visit memorable. It is an absolute pleasure to welcome repeat customers like you, and your continued trust in us means a lot. Rest assured, we will continue to work hard to ensure that each of your stays with us exceeds your expectations. Your suggestion regarding adding more entertainment at the pool or bar during the day and evenings, and bringing back pool bingo, is greatly appreciated. We understand how special those moments are for families, and we will definitely take it into consideration as we plan for future improvements and activities. Your feedback helps us shape the best experience for all our guests. We truly hope to welcome you and your family back to Bitacora Apartments in the near future. It has been an honour serving you, and we look forward to making your future stays even more memorable. Should you have any other suggestions or requests, please do not hesitate to reach out to us. Thank you again for your kind words and for being a part of our Bitacora Apartments family. Safe travels and see you soon! Warm regards,

Fernando Bernal

Director General

location near to beach, shopping and night walks but anyway located in a quiet place

it would be better if you use vacuum or broom before giving the rag, you are doing a great job anyway, many thanks

9,5

Roberto Fusai

  • Italy
  • Enregistrement: 2023-06-17
  • Check-Out: 2023-06-24

Dear Roberto, Thank you for your feedback and positive comments about our location and overall service. We appreciate your suggestion regarding the cleaning process, and we will take it into consideration to ensure that we provide the best cleaning experience for our guests. We are glad to hear that you had a great stay with us and enjoyed the convenient location of our property. We strive to create a peaceful and comfortable environment for our guests to relax and enjoy their time. Thank you for choosing our establishment, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Best Regards,

Fernando Bernal

Director General

Friendly chill out

Take away the hill

10

Paula Howard

  • England
  • Enregistrement: 2023-06-04
  • Check-Out: 2023-06-09

Dear Paula, Thank you for your feedback about your stay with us. We're glad to hear that you found our staff friendly and had a chill-out experience. Regarding the hill, we understand that it can be a challenge for some guests. We appreciate your suggestion and will take it into consideration. While we cannot change the natural topography of the area, we strive to make our guests' stay as comfortable as possible. We hope that the other positive aspects of our location and facilities made up for any inconvenience caused by the hill. Thank you for choosing our establishment, and we hope to welcome you back in the future. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. Best Regards,

Fernando Bernal

Director General

Booking