LES OPINIONS
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
We loved our stay at Bitacora. So clean, the cleaning ladies do an amazing job. Peaceful modern apartments in a great location. Really nice furnishings. The bar staff were just lovely and so friendly. Loved having the sunloungers at the apartment. Pool is so clean and well maintained. The gentleman at reception was so helpful booking us a taxi back to the airport. Would have no hesitation in recommending Bitacora to anyone. We will be back.
More umbrellas around the pool would be great.
Dear Helen, Thank you for taking the time to share your wonderful experience at Bitacora Apartments! We are absolutely thrilled to receive a perfect rating of 10 out of 10 from you. We are delighted to hear that you loved your stay with us and that you found our apartments clean, peaceful, and modern. Our dedicated cleaning staff takes great pride in maintaining the highest standards, and it's wonderful to know that their efforts contributed to your enjoyment. We're also glad you appreciated the friendly and helpful service provided by our bar staff and receptionist. At Bitacora, we prioritize guest satisfaction, and we're happy to know that we could assist you during your stay, including booking your taxi back to the airport. Your compliments about the furnishings and the well-maintained pool are truly appreciated. Providing a comfortable and relaxing environment for our guests is one of our top priorities, and we're glad that you enjoyed the sunloungers and the cleanliness of the pool. Thank you for your recommendation! It means a lot to us that you would endorse Bitacora Apartments to others. Rest assured, we'll take your suggestion about adding more umbrellas around the pool into account to enhance the guest experience even further. We are eagerly looking forward to welcoming you back for another enjoyable stay with us. Should you have any specific preferences for your next visit, please let us know in advance, and we'll do our best to accommodate them. Once again, thank you for choosing Bitacora Apartments, and we can't wait to see you again soon! Best Regards,
Director General
This was our 7th stay and as always all staff were very hospitable complex always clean and cleaning staff are excellent says alot when we are repeat customers thanks so much and we hope to see you all in the near future.
In the summer months More entertainment at the pool or bar during the day and evenings bring back pool bingo this was a delight for our family years ago.
Dear Bridgie, Thank you so much for taking the time to share your experience with us at Bitacora Apartments! We are absolutely thrilled to hear that you enjoyed your 7th stay with us and that our staff's hospitality and the cleanliness of the complex made your visit memorable. It is an absolute pleasure to welcome repeat customers like you, and your continued trust in us means a lot. Rest assured, we will continue to work hard to ensure that each of your stays with us exceeds your expectations. Your suggestion regarding adding more entertainment at the pool or bar during the day and evenings, and bringing back pool bingo, is greatly appreciated. We understand how special those moments are for families, and we will definitely take it into consideration as we plan for future improvements and activities. Your feedback helps us shape the best experience for all our guests. We truly hope to welcome you and your family back to Bitacora Apartments in the near future. It has been an honour serving you, and we look forward to making your future stays even more memorable. Should you have any other suggestions or requests, please do not hesitate to reach out to us. Thank you again for your kind words and for being a part of our Bitacora Apartments family. Safe travels and see you soon! Warm regards,
Director General
location near to beach, shopping and night walks but anyway located in a quiet place
it would be better if you use vacuum or broom before giving the rag, you are doing a great job anyway, many thanks
Dear Roberto, Thank you for your feedback and positive comments about our location and overall service. We appreciate your suggestion regarding the cleaning process, and we will take it into consideration to ensure that we provide the best cleaning experience for our guests. We are glad to hear that you had a great stay with us and enjoyed the convenient location of our property. We strive to create a peaceful and comfortable environment for our guests to relax and enjoy their time. Thank you for choosing our establishment, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Best Regards,
Director General