Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
The staff are very friendly and work hard. Renovated rooms are perfect. Outdoor and pool kept very clean.
Do not allow people to leave towels on sunbeds all day and never use them. Should be removed after 30 minutes to allow other guests to use them. More parsons around the pool would help. Reduce the Wi-Fi cost.
Dear Joanne, Thank you for your fantastic feedback and suggestions! We appreciate your kind words about our friendly staff, renovated rooms, and clean outdoor/pool area. We'll certainly take note of your suggestions regarding sunbed usage and Wi-Fi costs to enhance our guests' experiences. Looking forward to welcoming you again!
Director General
The place is so modern clean and everything look fresh. The Staff is so friendly Rodri and Javier so helpful. The bar staff are all so friendly especially the guy in the closing shift. Breakfast is lovely and prices in the restaurant are also great value. Everything we need for a great holiday is there for us. Will definitely come back again.
More umbrellas.
Dear Josan, Thank you for your perfect rating and kind words! We're thrilled you enjoyed our modern location and friendly staff. Your satisfaction is important to us, and we're glad you found our breakfast and prices to be of great value. We'll consider your suggestion for more umbrellas. We look forward to welcoming you back soon! Warm regards,
Director General
We had a fantastic family holiday at the Bitacora. The staff in the reception and bar were so friendly, helpful and could not do enough. We definitely would like to return. Very relaxing and a friendly atmosphere.
I think the apartments could be cleaned every day.
Dear Marie, Thank you for your feedback and 9.3 rating! We're thrilled you had a fantastic holiday with us. Our staff at reception and the bar were friendly and accommodating. We appreciate your suggestion about daily apartment cleaning and will review our procedures. We hope to welcome you back and make your stay even better. Thank you for choosing us and sharing your thoughts. Warm regards,
Director General