LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

384

Total des affichages durent 12 mois

9,5/10 10

Mondial

Service Bar de la piscine

9,2

Nettoyage del'appartement

9,6

Service de réception

9,7

Qualité - Prix

9,4

Enjoyed another great stay on the complex. Friendly staff both on reception, cleaning staff and pool bar etc.... enjoyed it so much we booked again for January 24 whilst we were there

Only one thing would be to extend the snack menu beyond 12 noon as you don't always want a big meal that early, if it was extended to maybe 1pm or 2pm it would attract more people to eat

10

Louise Fort

  • England
  • Enregistrement: 2023-11-05
  • Check-Out: 2023-11-12

Dear Louise, Thank you for your perfect rating and for choosing to stay with us again! We're thrilled that you had another fantastic experience and that our staff contributed to your enjoyment. We greatly appreciate your feedback regarding the snack menu timing. Your suggestion to extend it beyond 12 noon is valuable, and we'll take this into consideration to accommodate our guests' preferences better. We're excited to welcome you back in January 2024! If there's anything else we can do to enhance your stay, please feel free to let us know. Warm regards,

Fernando Bernal

Director General

Great service and super friendly staff

Nothing really it’s all perfect for our needs. If there were more 2 bed apartments it would be great as it’s hard to get availability for the two bed's since they are limited

10

Carmel Kinsella

  • Ireland
  • Enregistrement: 2023-10-24
  • Check-Out: 2023-10-25

Dear Carmel, Thank you for your review and kind words about our service and staff. We appreciate your feedback and understand your request for more two-bedroom apartments. We'll do our best to consider this suggestion for future improvements. We hope to accommodate your needs and preferences on your next visit. Best regards,

Fernando Bernal

Director General

Very clean good air con and pleasant staff

Have reception open much later

8,8

Noel Maher

  • Ireland
  • Enregistrement: 2023-10-02
  • Check-Out: 2023-10-13

Dear Noel, We appreciate your positive feedback and high rating. We're glad you found our establishment clean with good air conditioning and pleasant staff. Your suggestion about extending reception hours is duly noted, and we will consider it for future improvements. Thank you for your valuable input.

Fernando Bernal

Director General

Booking