LES OPINIONS
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
We have gone for years and it’s like home from home .
We have gone for years and it’s like home from home .
Service at pool bar not consistent - at times service staff very rude Prices gone too dear
We appreciate your long-standing loyalty and feedback. It's wonderful to hear that our complex feels like a home away from home for you. We apologize for any inconsistency in the service at the pool bar and any instances of rudeness from the staff. We'll address this issue internally to ensure better consistency and service quality. Regarding the prices, we'll review them to ensure they align with the value we aim to provide. Thank you for sharing your experience, and we hope to welcome you back soon.
Director General
Another enjoyable stay. We paid extra this time for a solarium, it had a slightly smaller living space but bedrooms and bathrooms a good size. It's worth paying the extra to have your own private space and sun loungers. Staff friendly as always, cleaning staff, reception and pool bar, everyone
Check-in times, it would be ideal if you offered the option of an early checkin, even if only for those who book with you directly. You can charge for the service. People would be willing to pay extra for the option. Whilst the facilities are good ie option to leave bags or freshen up, people have been up really early and want to unpack and rest or just get their holiday started
Dear Loise, Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that you had another enjoyable stay and found the solarium worth the extra cost for the added privacy and sun loungers. We appreciate your feedback regarding early check-in options, and we'll definitely consider offering this service for guests who book directly with us in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay soon!
Director General