Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Excellent all round, staff brilliant, cleaning excellent, very efficient, pool bar prices very reasonable. Your staff are wonderful. Would love to return.
Nothing.
Dear Dawn, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back soon! Best,
Director General
Pool bar very friendly and good food and service. Prices were ok.
The fact that I cannot reserve a specific apartment on any dates for sure is not so great. As we usually holiday for 2 or 3 weeks - For me this means we may end up in an apartment we’re not really happy with for quite a long time.
Dear Charlie, Thank you for sharing your feedback about your stay! We're glad to hear that you enjoyed the friendly atmosphere at the pool bar, as well as the good food and service we provide at reasonable prices. We understand your concern regarding apartment allocation. We apologize for any inconvenience this may have caused during your stay. For future visits, we strongly recommend that you contact us in advance. This way, we can do our best to assign you the specific apartment you desire, provided it's available for the desired dates. We value your satisfaction and want to ensure that you have the best possible experience during your stay with us. We look forward to welcoming you again and ensuring that your next visit is even more enjoyable! Best regards,
Director General
Clean and well located
Update rooms
Dear Gary, Thank you for your perfect rating and kind words! We're thrilled to hear that you found our complex clean and well-located. We appreciate your feedback regarding updating the rooms, and we'll certainly take that into consideration for future improvements. We hope to have the pleasure of welcoming you back soon!
Director General