LES OPINIONS
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Location was great, staff were friendly, apartment was clean
NA
Dear Andrea, Thank you for your outstanding review. We are pleased to hear that you enjoyed our location, found our staff friendly, and appreciated the cleanliness of the apartment. Should you have any requests or need assistance during your stay, please do not hesitate to contact the reception. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Lovely small complex with great staff who kept the place immaculate.
Free WiFi for all customers
Dear Deborah, Thank you so much for your fantastic review and for choosing to stay with us! We're thrilled to hear that you enjoyed our lovely small complex and that our staff kept everything immaculate for you. We're also pleased to know that you appreciated the free WiFi provided to all customers. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!
Director General
Cleanliness, location and rooms were well equipped
Checkout time is too early and I was quickly dismissed when requesting a short extension on checkout.
Dear Gerald, Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our cleanliness, location, and well-equipped rooms satisfactory. We apologize for any inconvenience regarding the checkout time and your experience with requesting a short extension. We understand your concerns and will review our policies to see how we can better accommodate our guests in the future. Thank you once again for your review and for staying with us. We appreciate your feedback as it helps us improve our services. We hope to welcome you back for another pleasant stay soon.
Director General