Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Beautiful apartments with a fabulous pool. the restaurant pool bar area was super with good food and drinks.the staff were exceptional and really friendly.we will be back
Maybe beds could be a little bit more comfortable
Dear Colum, Thank you so much for your wonderful feedback and for rating us 10 out of 10! We are thrilled to hear that you enjoyed your stay at Bitacora Apartments, especially our beautiful apartments, fabulous pool, and the excellent service at the pool bar. Our staff will be delighted to know they made your stay even more enjoyable! We also appreciate your comment on the beds, and we will definitely take that into consideration. We look forward to welcoming you back soon! Warm regards,
Director General
We’ve stayed here about 7 times now always come back, perfect location and the staff are second to none
No bad comments, amazing all round
Dear Leah, Thank you so much for your wonderful review and perfect score! We’re truly honoured that you’ve chosen to stay with us at Bitacora Apartments around 7 times – your loyalty means the world to us. It’s fantastic to hear that you enjoy the location and that our team continues to make your visits special. Your kind words put a big smile on all our faces! We can't wait to welcome you back again soon for another amazing stay. Warmest regards,
Director General
The staff were so friendly, helpful and welcoming.
The apartment was in need of a bit of tlc the door rattled all night and the apartment was freezing 🥶
Dear Marie, Thank you so much for your kind words and for rating us 8 out of 10! We’re really happy to hear that you found our staff at Bitacora Apartments friendly, helpful, and welcoming – they’ll be delighted to know their efforts are appreciated. We're sorry to hear about the door and the cold – we’ll make sure to look into that, and your feedback will help us improve for future stays. We hope to welcome you back again soon for a warmer and even more comfortable experience! Warm regards,
Director General
