Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Hotel was really great. Rooms good size and clean. All staff very good.
Lack of sun beds
Dear Jessica, Thank you very much for your excellent review of Bitacora Apartments. We are glad you enjoyed the room size, cleanliness, and our staff. Regarding the sunbeds, please note we have plenty available, and guests can report any issues to reception. Kind regards,
Director General
Quietness, the bar, the rooms are lovely, staff were helpful
More sunbeds. Or someone managing people putting towels on their beds and leaving them there all day. We struggled to find a bed most days and had to just swim and come back and sit on the balcony.
Dear Karen, Thank you so much for your wonderful review of Bitacora Apartments. We are delighted that you enjoyed the quiet atmosphere, the bar, and our helpful staff. We understand your concern about sunbeds and kindly remind you that while we provide plenty of sunbeds and umbrellas for all guests, to ensure everyone has a fair chance, towels should not be left on beds all day. Our lifeguard is trained to clear unused sunbeds after a short period. We truly appreciate your understanding and feedback. Kind regards,
Director General
The staff are very friendly and helpful. We in enjoyed are stay and will be back again next year for the 3rd year in a row . Thanks
More umbrella around the pool would be nice
Dear Sarah, Thank you for your kind review of Bitacora Apartments. We are delighted to hear that you enjoyed your stay and that you will be returning for the third year in a row! We appreciate your suggestion regarding more umbrellas around the pool and will take it into consideration to improve our guests’ comfort. Kind regards,
Director General
