OPINIONES
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Location was great, staff were friendly, apartment was clean
NA
Dear Andrea, Thank you for your outstanding review. We are pleased to hear that you enjoyed our location, found our staff friendly, and appreciated the cleanliness of the apartment. Should you have any requests or need assistance during your stay, please do not hesitate to contact the reception. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Lovely small complex with great staff who kept the place immaculate.
Free WiFi for all customers
Dear Deborah, Thank you so much for your fantastic review and for choosing to stay with us! We're thrilled to hear that you enjoyed our lovely small complex and that our staff kept everything immaculate for you. We're also pleased to know that you appreciated the free WiFi provided to all customers. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!
Director General
Cleanliness, location and rooms were well equipped
Checkout time is too early and I was quickly dismissed when requesting a short extension on checkout.
Dear Gerald, Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our cleanliness, location, and well-equipped rooms satisfactory. We apologize for any inconvenience regarding the checkout time and your experience with requesting a short extension. We understand your concerns and will review our policies to see how we can better accommodate our guests in the future. Thank you once again for your review and for staying with us. We appreciate your feedback as it helps us improve our services. We hope to welcome you back for another pleasant stay soon.
Director General