OPINIONES
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Pretty much everything, having the shop on site was very convenient. The rooms and complex were spotlessly clean. The bar food was lovely, having the washer and dryer was really handy. Thank you
Please provide a lot more parasols and bases. Also, monitoring the sun beds for towels that are put out but aren’t used. That would be helpful
Dear Emma, Thank you for your excellent review. We are pleased to hear that you found the on-site shop, cleanliness, bar food, and laundry facilities to your satisfaction. We appreciate your suggestions regarding parasols and the monitoring of sunbeds. For any immediate needs or concerns, please inform the reception, and our team will be glad to assist. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Very friendly staff the guys on reception are fantastic ver helpful even the people in the restaurant are fantastic 👍
Get the sunbeds back where the terraces are 👍
Dear Norman, Thank you for your fantastic review. We are pleased to hear that you found our staff, both at reception and in the restaurant, to be exceptionally helpful and friendly. Regarding the placement of sunbeds, we appreciate your feedback. If you have specific requests or concerns during your stay, please inform the reception, as they are ready to assist with any issues. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Love it here, been coming for years , love the wee shop handy , love the loveley lisa x
Think now yous are pricing yourselves out the market , sadly dont know if will be back at bitacora, las lomas £600 cheaper in november
Dear James, Thank you for your continued loyalty and kind words. We are delighted to hear that you have enjoyed your stays with us and appreciate the convenience of our on-site shop. We understand your concerns about pricing. For any questions or special requests, please contact reception directly during your stay. We value your feedback and hope to have the opportunity to welcome you back to Bitacora Lanzarote. Best regards,
Director General