Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Beautiful apartments with a fabulous pool. the restaurant pool bar area was super with good food and drinks.the staff were exceptional and really friendly.we will be back
Maybe beds could be a little bit more comfortable
Dear Colum, Thank you so much for your wonderful feedback and for rating us 10 out of 10! We are thrilled to hear that you enjoyed your stay at Bitacora Apartments, especially our beautiful apartments, fabulous pool, and the excellent service at the pool bar. Our staff will be delighted to know they made your stay even more enjoyable! We also appreciate your comment on the beds, and we will definitely take that into consideration. We look forward to welcoming you back soon! Warm regards,
Director General
We’ve stayed here about 7 times now always come back, perfect location and the staff are second to none
No bad comments, amazing all round
Dear Leah, Thank you so much for your wonderful review and perfect score! We’re truly honoured that you’ve chosen to stay with us at Bitacora Apartments around 7 times – your loyalty means the world to us. It’s fantastic to hear that you enjoy the location and that our team continues to make your visits special. Your kind words put a big smile on all our faces! We can't wait to welcome you back again soon for another amazing stay. Warmest regards,
Director General
The staff were so friendly, helpful and welcoming.
The apartment was in need of a bit of tlc the door rattled all night and the apartment was freezing 🥶
Dear Marie, Thank you so much for your kind words and for rating us 8 out of 10! We’re really happy to hear that you found our staff at Bitacora Apartments friendly, helpful, and welcoming – they’ll be delighted to know their efforts are appreciated. We're sorry to hear about the door and the cold – we’ll make sure to look into that, and your feedback will help us improve for future stays. We hope to welcome you back again soon for a warmer and even more comfortable experience! Warm regards,
Director General
