Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Everyone helpful
Everything we wanted was catered for, so cannot recommend any improvement
Dear Heather, Thank you so much for your fantastic 10/10 review! We’re thrilled to hear that everything met your expectations and that our team was able to provide everything you needed during your stay. Your kind words mean a lot to us. We look forward to welcoming you back to Bitacora Apartments in the future, and thank you again for your wonderful feedback! Best regards,
Director General
No children during our stay.
Bathrooms very old and don't look clean. Could do with a refurbishment. When staff are cleaning the upper floors they should be aware of guests in lower level rooms and not drag the furniture across the floors.
Dear Christine, Thank you for taking the time to share your feedback and for rating us 7 out of 10. We're glad to know you appreciated aspects of your stay at Bitácora Apartments, though we regret that certain areas did not meet your expectations. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to welcome you back in the future for an even better stay. Best Regards,
Director General
Been going here for years
Entertainment in the bar area
Dear Michelle, Thank you for taking the time to share your review! We're delighted to know you’ve been visiting Bitácora Apartments for years—your loyalty means so much to us. It’s great to hear that you've enjoyed your stays overall. We appreciate your suggestion about adding entertainment in the bar area. It’s feedback like yours that helps us improve, and we'll certainly consider this for the future to enhance our guests' experience. We look forward to welcoming you back again soon and hope to make your next visit even better!
Director General
