OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
The apartment was spotless and reception and housekeepers were wonderful.
Staff in pool bar were a little unorganised ,
Dear Ellener, Thank you for your feedback! We're thrilled to hear that you found your apartment spotless and that our reception and housekeeping staff met your expectations. We appreciate your comments about the pool bar staff and will address this to ensure a more organized experience for our guests. We hope to welcome you back soon for an even better stay! Best regards.
Director General
We always enjoy our stay at the Bitacora. All staff are very helpful and friendly. Apartments and complex are spotlessly clean. Great value for money.
nothing
Dear Pauline, Thank you for your perfect rating and kind words! We’re delighted to hear that you always enjoy your stay at Bitacora and that you find our staff helpful and friendly. It’s wonderful to know that you appreciate the cleanliness of the apartments and complex, and that you feel it’s great value for money. We look forward to welcoming you back for another fantastic stay! Best regards,
Director General
It was best holiday me and my family have had clean friendly location was great just faultless ready to book again for next year thanks to reception,bar,and especially the cleaning staff
Can't think of much improvements needed
Dear Wayne, Thank you so much for your glowing review and perfect rating! We’re thrilled to hear that you and your family had such a wonderful holiday with us. It’s fantastic to know that our clean facilities, friendly staff, and great location contributed to your experience. We sincerely appreciate your kind words about our reception, bar, and cleaning teams. We’re also pleased to hear that you feel little improvement is needed. We look forward to welcoming you back next year for another exceptional stay. Best regards,
Director General