OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

Logo Ecommerce Hotels

396

Total views last 12 months.

9,5/10 10

Global

Service Pool Bar

9,2

Apartment cleaning

9,6

Reception Service

9,7

Quality - Price

9,4

everything

nothing

10

Martin Russell

  • United Kingdom
  • Check-In: 2024-05-10
  • Check-Out: 2024-05-14

Dear Martin, Thank you for your perfect rating! We're delighted that everything met your expectations. We look forward to welcoming you back soon!

Fernando Bernal

Director General

Clean apartment. Friendly staff. Loved having our own private sunloungers. Nice friendly atmosphere. Could highly recommend.

WiFi poor and should be free. A food menu displayed would be good.

8,5

Kay Lynch

  • United Kingdom
  • Check-In: 2024-05-05
  • Check-Out: 2024-05-12

Dear Kay, Thank you so much for your positive review and for choosing to stay with us! We're delighted to hear that you found the apartment clean, the staff friendly, and enjoyed having your own private sun loungers. We appreciate your feedback about the WiFi and will take this into consideration as we strive to improve our services. Additionally, we'll look into displaying a food menu to enhance the guest experience. Thank you once again for your recommendation. We look forward to welcoming you back and providing an even better experience in the future! Best Regards,

Fernando Bernal

Director General

Lovely private friendly complex which we have stayed in several times. Nice clean pool area

We have never gad a fault so far

9,8

donna marie rush

  • United Kingdom
  • Check-In: 2024-04-28
  • Check-Out: 2024-05-08

Dear Donna, Thank you for your wonderful review and high rating! We're delighted to hear you enjoy our private and friendly complex, and that you find our pool area clean. We appreciate your continued visits and look forward to welcoming you back again soon!

Fernando Bernal

Director General

Booking