OPINIONES
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Very clean. Most of the staff were very friendly and helpful.
Bedding to be changed more than once per week. All of the bar staff were lovely except for one small blonde haired lady. I dont think that customer service is her strongest point.
Dear Darrell, Thank you for your feedback and for recognizing our cleanliness and the friendly service from most of our team. We’re glad you enjoyed your time here and appreciate your input on our housekeeping schedule for bedding changes. We’re also sorry to hear that one interaction did not meet our usual standards. We’ll look into this to ensure a warm and welcoming experience from all of our staff. We hope to welcome you back soon for an even better stay!
Director General
Reception very helpful good for taxis All staff were polite and pleasant Room quality was good and loved the bec
A bit warmer pool would be nice
Dear Tracey, Thank you for your fantastic review! We're delighted to hear that you enjoyed the room quality, our helpful reception team, and the friendly atmosphere created by our staff. Your feedback on the pool temperature is noted, and we'll keep it in mind as we continue improving our guests' experience. We look forward to welcoming you back for another great stay! Best regards.
Director General
We have always enjoyed our stay at Bitacora as it has a homely feel to it. The staff has always been polite and friendly and the location has been just right for us
The kitchen area could do with a refresher as the cupboards are a little outdated and in need a little repair
Dear Adrian, Thank you for your wonderful review! We're thrilled to hear that you enjoy the homely atmosphere at Bitacora and appreciate our friendly staff. Your feedback regarding the kitchen area is valuable, and we will certainly look into refreshing the cupboards. We look forward to welcoming you back for another enjoyable stay! Best Regards,
Director General