OPINIONES

Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.

Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.

Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.

Estadísticas de satisfacción.

El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total opiniones últimos 12 meses.

9,5/10 10

Global

Servicio Bar-Piscina

9,2

Limpieza Apartamento

9,5

Servicio de Recepción

9,7

Relación Calidad-Precio

9,4

Good price, nice staff, all around professional

Not much really

8,8

Jeppe Birkholm Andersen

  • Denmark
  • Entrada: 2023-03-20
  • Salida: 2023-03-24

Dear Jeppe, Thank you for sharing your feedback about your stay at Bitacora Apartments. We sincerely appreciate your rating of 8.8 out of 10. We're thrilled to hear that you found our prices to be good and that you had a positive experience with our staff. At Bitacora Apartments, we strive to offer competitive rates without compromising on the quality of service we provide. Our team takes great pride in delivering a high level of professionalism and ensuring that our guests have a pleasant and comfortable stay. Your kind words about our staff are truly appreciated and will serve as motivation to continue providing exceptional service. If there are any specific aspects of your stay that you think we can improve upon or any preferences you have for your next visit, please feel free to let us know. Your input is valuable in helping us enhance the guest experience. We genuinely hope that you had a memorable stay at Bitacora Apartments, and if you plan to visit the area again, we would be delighted to welcome you back. Thank you for choosing our property for your accommodation needs, and we look forward to hosting you again in the future. Best regards,

Fernando Bernal

Director General

The apartments are so big and very nice the complex is clean and as a lovely atmosphere about it

The only thing is is you arrive late you can’t get the air con control til next day and is the summer months you really need it

10

Carol Thompson

  • England
  • Entrada: 2023-03-19
  • Salida: 2023-03-23

Dear Carol, Thank you for taking the time to share your feedback about your stay at Bitacora Apartments. We are thrilled to receive a perfect rating of 10 out of 10 from you. We're delighted to know that you found our apartments spacious and very nice. Our team works hard to provide comfortable and well-maintained accommodations for our guests, and we're glad that our efforts met your expectations. We take great pride in keeping the complex clean and creating a lovely atmosphere that enhances the overall experience for our guests. Your positive comments about the ambiance are truly appreciated. We apologize for any inconvenience you experienced regarding the air conditioning control. We understand how essential it is during the summer months, especially when arriving late. Your feedback is invaluable, and we will work on improving our process to ensure that guests have access to the air conditioning controls upon arrival, regardless of the time. Thank you for choosing Bitacora Apartments for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate your preferences. Once again, thank you for your kind words, and we can't wait to see you again soon! Best regards,

Fernando Bernal

Director General

I LOVED EVERYTHING ABOUT IT AS USUAL EVERYTHING WAS PERFECT THAT IS WHY WE RETURN EVERY YEAR THANK YOU MARCO AND ALL AT BITACORA

NOTHING BITACORA IS OUR FAVORITE GETAWAY

10

MARTINA O MALLEY

  • Ireland
  • Entrada: 2023-03-11
  • Salida: 2023-03-21

Dear Martina, Thank you so much for your heartfelt review and for awarding us a perfect rating of 10 out of 10! We are beyond thrilled to know that you loved everything about your stay at Bitacora Apartments. Your kind words and loyalty mean the world to us. It brings us immense joy to know that we could provide you with a perfect and memorable experience year after year. Creating wonderful memories for our guests is our utmost goal, and we're honored that you choose to return to Bitacora Apartments time and again. Marco and the entire team here at Bitacora Apartments extend their heartfelt gratitude for your appreciation. Your recognition of their efforts motivates us to continually strive for excellence in everything we do. We're already looking forward to welcoming you back for another perfect stay. If there's anything special you'd like to arrange for your next visit, please don't hesitate to reach out to us, and we'll be more than happy to assist. Thank you for being a part of the Bitacora Apartments family. We truly appreciate your loyalty, and we can't wait to see you again soon! Best regards,

Fernando Bernal

Director General

Booking