Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Perfect
Nothing
Dear Giles, Thank you for your perfect 10 rating and the simple yet wonderful feedback—perfect! We're delighted to have provided an excellent experience, and we look forward to welcoming you back for more perfect stays. Best regards,
Director General
Enjoyed another great stay on the complex. Friendly staff both on reception, cleaning staff and pool bar etc.... enjoyed it so much we booked again for January 24 whilst we were there
Only one thing would be to extend the snack menu beyond 12 noon as you don't always want a big meal that early, if it was extended to maybe 1pm or 2pm it would attract more people to eat
Dear Louise, Thank you for your perfect rating and for choosing to stay with us again! We're thrilled that you had another fantastic experience and that our staff contributed to your enjoyment. We greatly appreciate your feedback regarding the snack menu timing. Your suggestion to extend it beyond 12 noon is valuable, and we'll take this into consideration to accommodate our guests' preferences better. We're excited to welcome you back in January 2024! If there's anything else we can do to enhance your stay, please feel free to let us know. Warm regards,
Director General
Great service and super friendly staff
Nothing really it’s all perfect for our needs. If there were more 2 bed apartments it would be great as it’s hard to get availability for the two bed's since they are limited
Dear Carmel, Thank you for your review and kind words about our service and staff. We appreciate your feedback and understand your request for more two-bedroom apartments. We'll do our best to consider this suggestion for future improvements. We hope to accommodate your needs and preferences on your next visit. Best regards,
Director General
