Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
Another enjoyable stay. We paid extra this time for a solarium, it had a slightly smaller living space but bedrooms and bathrooms a good size. It's worth paying the extra to have your own private space and sun loungers. Staff friendly as always, cleaning staff, reception and pool bar, everyone
Check-in times, it would be ideal if you offered the option of an early checkin, even if only for those who book with you directly. You can charge for the service. People would be willing to pay extra for the option. Whilst the facilities are good ie option to leave bags or freshen up, people have been up really early and want to unpack and rest or just get their holiday started
Dear Loise, Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that you had another enjoyable stay and found the solarium worth the extra cost for the added privacy and sun loungers. We appreciate your feedback regarding early check-in options, and we'll definitely consider offering this service for guests who book directly with us in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay soon!
Director General
Lovely resort great apartments. Very clean complex . Handy well stocked clean shop .Wonderful pool bar . Great service and delicious food and great value for money. Really recommend this lovely complex. Help full reception . 10 out of 10 Betacora will definitely be back .
Heated pool
Dear Sarah, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Bitacora Club Lanzarote and our complex met your expectations. We're especially glad you found our pool bar, service, and food to be excellent. Just to add a little extra comfort for your next visit, we wanted to mention that our pool is indeed heated to a cozy 26 degrees Celsius. We can't wait to welcome you back for another fantastic stay! Best!
Director General
Lovely resort great apartments. Very clean complex . Handy well stocked clean shop .Wonderful pool bar . Great service and delicious food and great value for money. Really recommend this lovely complex. Help full reception . 10 out of 10 Betacora will definitely be back .
