OPINIONES

Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.

Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.

Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.

Estadísticas de satisfacción.

El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.

Logo Ecommerce Hotels

358

Total opiniones últimos 12 meses.

9,5/10 10

Global

Servicio Bar-Piscina

9,2

Limpieza Apartamento

9,5

Servicio de Recepción

9,7

Relación Calidad-Precio

9,4

The overall cleanliness of the hotel. The staff are joyful and polite. The receptionists are very helpful when sorting problems.

Disabled access into the hotel, in and around the hotel is fine.

9,5

Kevin Ridpath

  • United Kingdom
  • Entrada: 2023-09-30
  • Salida: 2023-10-11

Dear Kevin, we want to thank you for your time sharing your feedback about your recent stay at Bitacora Apartment. We're delighted to hear that you found everyone at Bitacora Apartments to be really friendly and helpful. Our main goal is make you feel like home and give you a warm stay so you want to repeat again with us, we will work hard to implement better accessibility services for all our customers, we would like to thank you for the suggestion Kevin and once again, thank you for your kind words, and we look forward to making your next stay even more enjoyable! Best regards.

Fernando Bernal

Director General

Complex was clean and bright. Staff were friendly Pool bar was bright and clean and service was quick

More entertainment in the evening’s

10

Donal O’Brien

  • Ireland
  • Entrada: 2023-09-28
  • Salida: 2023-10-05

Dear Donal, Thank you for your wonderful feedback! We appreciate your suggestion for more evening entertainment and will consider how to enhance your experience. Best regards,

Fernando Bernal

Director General

Friendly Clean Great Value For Money

Food in restaurant needs to be a bit more simple at times an all day breakfast or even later than 12pm would be better Simple things like a curry or gravy chip and being able to mix and match food to your desire within reason of course. Waitress just asked us is it on the menu I also found steaks hadn't been seasoned and made the meat taste a little bland. Prices are also alot higher than we expected coming from on onsight restaurant for visitors staying in the complex prices are equal or higher in some cases than food outlets on the main strip

10

Gary Smith

  • United Kingdom
  • Entrada: 2023-09-14
  • Salida: 2023-09-26

Dear Gary, Thank you for your positive feedback and suggestions for improvement. We value your input and will certainly take your dining suggestions into account to enhance our menu options and pricing. Best regards,

Fernando Bernal

Director General

Booking