MEINUNGEN

Wir haben eine sehr gute Qualitätsmessung aufgrund unserer eigenen Gästebewertungen.

Die folgenden Bewertungen und Kommentare wurden von Gästen geschrieben, die über unsere Website gebucht haben. Diese Leute haben uns autorisiert, ihren Namen, die Daten ihres Aufenthalts und die Bewertung, die sie von unserer Einrichtung gemacht haben, zu veröffentlichen.

Tage nach der Abreise von Apartamentos Bitacora Club, haben die Gäste eine Form der Qualitätsmessung und Kundenzufriedenheit erhalten, die von der Firma Ecommerce Hotels gesendet wurde, diese Firma garantiert, dass die Bewertungen von Personen gemacht wurden, die im Apartamentos Bitacora Club gewohnt haben Kommentare, die in Meinungsportalen veröffentlicht werden, die nicht garantieren, dass die Bewertungen und Kommentare von Personen gemacht wurden, die in unserem Betrieb geblieben sind.

Zufriedenheit Statistik

Die folgende Tabelle zeigt den Durchschnitt der von unseren Gästen durch das Qualitätsmesssystem von der Firma Ecommerce Hotels zur Verfügung gestellt Beurteilungen.

Logo Ecommerce Hotels

375

Ansichten gesamt letzten 12 monaten

9,5/10 10

Globale

Service Poolbar

9,2

Reinigung der Wohnung

9,5

Empfangsdienst

9,7

Qualität - Preis

9,4

Had a lovely stay at the bitarora. Bob in the pool bar was a great laugh. All the lads in the bar were great . The guys in reception were great. The shop on site was very handy. Overall a great complex . Can't wait to go back in July.

No complaints.

10

Edmond Walsh

  • Ireland
  • Einchecken: 2023-04-09
  • Auschecken: 2023-04-16

Dear Edmond, Thank you for sharing your feedback about your recent stay at Bitacora Apartments. We are delighted to hear that you had a lovely stay and we sincerely appreciate your review. We're glad to know that Bob in the pool bar and all the lads in the bar made your experience enjoyable with their great service and sense of humor. Our team takes great pride in providing a friendly and fun atmosphere for our guests, and we're thrilled that they left a positive impression on you. It's wonderful to hear that the guys in reception were also great and provided excellent service during your stay. We strive to ensure that our guests feel welcome and well taken care of from the moment they arrive until the time they depart. We're glad that you found the on-site shop to be handy. We aim to provide convenient amenities for our guests to make their stay more comfortable and enjoyable. Thank you for choosing Bitacora Apartments for your stay, and we can't wait to welcome you back in July. If there's anything specific you'd like us to arrange for your upcoming visit, please don't hesitate to let us know, and we'll do our best to ensure your stay is nothing short of exceptional. Once again, thank you for your kind words, and we're eagerly looking forward to your return in July! Best regards,

Fernando Bernal

Director General

Always stay at Bitacora when we come to Lanzarote. Lovely complex, clean & comfortable apartments & has everything you need. Staff are friendly, can’t wait to see the results of the refurbishment in the bar & reception when we return. Back in October for our 8th stay

Nothing

10

Clair Greenwood

  • England
  • Einchecken: 2023-04-03
  • Auschecken: 2023-04-10

Dear Clair, Thank you for taking the time to share your feedback about your stays at Bitacora Apartments. We are absolutely delighted to receive a perfect rating of 10 out of 10 from you. We're honoured that you chose Bitacora Apartments as your preferred accommodation whenever you visit Lanzarote. Your loyalty means the world to us, and we're thrilled to be a part of your travel traditions. It brings us great joy to know that you find our complex lovely, and the apartments clean and comfortable. We take great pride in providing a welcoming and well-maintained environment for our guests, and we're glad that we could meet your expectations. Our staff will be delighted to hear that you find them friendly. We strive to create a warm and welcoming atmosphere, and it's wonderful to know that our team's efforts have been recognized and appreciated by you. We're excited about the ongoing refurbishment of our bar and reception, and we can't wait for you to see the results during your next visit in October. We're confident that the upgraded facilities will enhance your experience even more. Thank you for your kind words, and we're eagerly looking forward to welcoming you back for your 8th stay at Bitacora Apartments. If there's anything specific you'd like us to arrange for your upcoming visit, please don't hesitate to let us know, and we'll do our best to ensure your stay is nothing short of exceptional. Once again, thank you for being a part of the Bitacora Apartments family. We're counting down the days until we get to see you again in October! Best regards,

Fernando Bernal

Director General

Really enjoyed the upgraded facilities in the superior apartment. The shower was excellent. We appreciate that you were refurbishing the bar and restaurant so will look forward to visiting again when that is completed. Reception staff were excellent very accommodating they were extremely helpful. The complex is fantastic and we really enjoyed our stay. Well done to everyone.

More sunshades around the pool.

8,5

CHANEL GARNETT

  • United Kingdom
  • Einchecken: 2023-03-28
  • Auschecken: 2023-04-06

Dear Chanel, Thank you for taking the time to share your feedback about your recent stay at Bitacora Apartments. We sincerely appreciate your review and the rating you have given us. We're delighted to hear that you really enjoyed the upgraded facilities in the superior apartment and that you found the shower to be excellent. Our team works hard to ensure that our accommodations are comfortable and well-maintained, and we're glad that these aspects of your stay met your expectations. We're excited about the ongoing refurbishment of our bar and restaurant, and we understand that this may have impacted your experience during your stay. Your understanding and patience are greatly appreciated, and we can't wait for you to visit again once the refurbishment is completed. We're confident that the updated facilities will enhance your future stay even more. We're thrilled to know that our reception staff was excellent and very accommodating. Providing outstanding service and assistance to our guests is our top priority, and we're glad that they could be of help during your stay. We appreciate your kind words about the fantastic complex and are happy that you enjoyed your overall stay with us. Regarding your suggestion for more sunshades around the pool, we understand the importance of providing ample shade for our guests' comfort. Your feedback is invaluable, and we will take it into consideration as we continue to improve our amenities and facilities. Once again, thank you for choosing Bitacora Apartments for your accommodation needs, and we look forward to welcoming you back in the future. If there are any specific preferences you have for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. Best regards,

Fernando Bernal

Director General

Booking