MEINUNGEN
Wir haben eine sehr gute Qualitätsmessung aufgrund unserer eigenen Gästebewertungen.
Wir haben eine sehr gute Qualitätsmessung aufgrund unserer eigenen Gästebewertungen.
Die folgenden Bewertungen und Kommentare wurden von Gästen geschrieben, die über unsere Website gebucht haben. Diese Leute haben uns autorisiert, ihren Namen, die Daten ihres Aufenthalts und die Bewertung, die sie von unserer Einrichtung gemacht haben, zu veröffentlichen.
Tage nach der Abreise von Apartamentos Bitacora Club, haben die Gäste eine Form der Qualitätsmessung und Kundenzufriedenheit erhalten, die von der Firma Ecommerce Hotels gesendet wurde, diese Firma garantiert, dass die Bewertungen von Personen gemacht wurden, die im Apartamentos Bitacora Club gewohnt haben Kommentare, die in Meinungsportalen veröffentlicht werden, die nicht garantieren, dass die Bewertungen und Kommentare von Personen gemacht wurden, die in unserem Betrieb geblieben sind.
Die folgende Tabelle zeigt den Durchschnitt der von unseren Gästen durch das Qualitätsmesssystem von der Firma Ecommerce Hotels zur Verfügung gestellt Beurteilungen.
Ansichten gesamt letzten 12 monaten
Globale
We stay at Bitacora every time we visit Lanzarote and it has always been excellent all the staff at reception cleaners and at the poolside bar would do anything to help they are so friendly we 100% recommend Bitacora
The race to get a sunbed at the pool at 9am every morning is a bit frustrating
Dear Louise, Thank you for your wonderful review and for your continued support of Bitacora Lanzarote. We are delighted to hear that you have consistently enjoyed your stays with us and appreciate the positive feedback about our staff and services. We understand that the rush for sunbeds can be frustrating. While we strive to manage this as effectively as possible, we encourage guests to approach the reception with any concerns during their stay, as we are always keen to assist. Thank you again for recommending us. We look forward to welcoming you back on your next visit. Best regards,
Director General
We always stay at Bitacora as the apartments are very clean and tidy, the whole site including the pool is clean and tidy. The on site bar has a great selection of food and drink. Bitacora staff are welcoming and friendly. It's a great place to stay.
It's a shame that the sun loungers are no longer allowed on the ground floor apartments. We are not people who like to sit round the pool all day. Also some apartments have reclining patio chairs and some don't. Would be good if all could be reclining chairs
Dear Emma, Thank you for your outstanding review and for your continued loyalty to Bitacora Lanzarote. We are delighted to hear that you appreciate the cleanliness of our apartments, the quality of our on-site bar, and the friendliness of our staff. We understand your concerns regarding the sun loungers and patio chairs. While our policies and amenities are designed to accommodate various preferences, we encourage you to discuss any specific requests or issues with the reception during your stay. Our team is always available to assist and address your needs. We look forward to welcoming you back for another enjoyable stay. Best regards,
Director General
Pretty much everything, having the shop on site was very convenient. The rooms and complex were spotlessly clean. The bar food was lovely, having the washer and dryer was really handy. Thank you
Please provide a lot more parasols and bases. Also, monitoring the sun beds for towels that are put out but aren’t used. That would be helpful
Dear Emma, Thank you for your excellent review. We are pleased to hear that you found the on-site shop, cleanliness, bar food, and laundry facilities to your satisfaction. We appreciate your suggestions regarding parasols and the monitoring of sunbeds. For any immediate needs or concerns, please inform the reception, and our team will be glad to assist. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General